Accruent Field Dashboards

The Accruent Field Productivity Suite includes several out-of-the-box dashboards. These dashboards help you review key field service metrics and visualize operational data.

Out-of-the-box dashboards

The following table lists the dashboards available in Accruent Field:

Dashboard	Chart type	Description	Filter
Technician utilization	Bar chart	Shows how much task time was allocated to each technician each day compared to the available shift time.	Last 30 days
SLA compliance rate	Line chart	Measures the percentage of work orders that meet SLA targets based on contract or deadline.	Last 30 days
Task completion rate	Stacked bar chart	Calculates completed tasks as a portion of all scheduled tasks for each day.	Last 7 days, last 30 days, last 90 days
Work order statuses	Pie chart	Shows the distribution of work orders across predefined statuses by created date.	Today, last 7 days, last 30 days, last 90 days
Tasks by status	Pie chart	Shows the distribution of tasks across statuses by created date.	Today, last 7 days, last 30 days, last 90 days
Mean time to resolution (MTTR)	Line chart	Tracks the time between work order request and completion by work order type.	Last 7 days, last 30 days, last 90 days
First time fixed rate (FTFR)	Line chart	Compares tasks completed without reopening to tasks that require rework.	Last 30 days
Technician efficiency	Data grid	Shows how efficiently technicians complete tasks compared to the allocated time in hours. The dashboard shows historical data by technician and date.	Not applicable

Platform dashboard capabilities

Accruent Field supports 13 chart types that you can configure in Studio Z and add to a client solution. You can use these chart types to visualize data and provide meaningful operational insights.

You can combine charts with a multi column layout to create useful visualizations of the underlying data. Studio Z lets you create charts quickly and connect them to the database to show real-time data as part of an implementation.

Filter data

You can configure filters for each dashboard widget. Users can access filters from the widget menu.

Export data

You can configure dashboard widgets to export underlying data in CSV format. Users can access the export option from the widget menu.

Standard chart types

The following table lists the standard chart types available for dashboards.

Widget	Description
Data grid	Displays data in a table.
Calendar widget	Show data in a calendar view.
Map widget	Displays data on a geographical map.
Line chart	Visualize multi-series data.
Bar chart	Supports multi-series bar charts and horizontal or vertical chart configurations.
Pie chart	Displays data as percentages in a circle.
Bubble chart	Visualize three-dimensional data as a variation of a scatter chart.
Radar chart	Compares multi-series data across multiple dimensions.
Stream chart	Displays a stacked area graph for multi-series data over time.
Heat map chart	Show data in a matrix with color-based intensity.
Sunburst chart	Displays hierarchical data, where each level in the hierarchy appears as a circle.
Scatter plot chart	Uses Cartesian coordinates to display values for typically two variables in a data set.
Pareto chart	Displays individual values in descending order as bars and the cumulative total as a line graph.